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Online systems, teleworking, and other forms of digitalization are accelerating due to the impact of COVID-19. Part of this is digital transformation (DX), which is gaining importance as a way to use digital technologies to reform operations and business models.

As companies implement DX, the Lumada platform, provided by Hitachi, Ltd., has been attracting attention. Continuing from Part 1, in Part 2 we delve into a conversation between Professor Tatsuyuki Negoro of Waseda Business School and Junichiro Takagi of Hitachi, Ltd. for further exploration of Lumada’s strengths, specific cases, and main points in making a success of DX.

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