On March 14, 2022, Hitachi, Ltd. announced that it has conducted proof of concept of a new system that enables smart check-in for accommodations and other facilities by using digital identities and biometric authentication, which comprise digitalized information such as personal characteristics and certifications.
The new system makes it possible to present membership information and various types of certifications simply by holding one's fingers over C-1. In the previous month, proof of concept conducted at an urban hotel verified that the use of the system considerably decreased the amount of time required to complete check-in.
Expectations are high that the system will not only enhance user convenience but will also drive the advancement of the digital transformation (DX) of hotels and membership facilities.
